Last updated: 23/05/2025
At Noori, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.
1. Who We Are
We are Noori, a UK-based skincare brand offering premium, handmade halal skincare products. Our website address is: bynoori.com
If you have any questions about this policy, you can contact us at:
📧 [email protected]
2. What Personal Data We Collect
We collect the following data when you interact with our website:
- Name
- Email address
- Billing and shipping address
- Phone number (if provided)
- Order history
- Payment details (processed securely via Stripe, PayPal or other gateways — we do not store full card details)
We also collect technical data such as:
- IP address
- Browser and device type
- Referrer URLs
- Page interactions (via analytics tools)
3. How We Use Your Information
We use your data to:
- Process and fulfill your orders
- Contact you regarding your purchase
- Respond to customer service queries
- Send you updates (if you’ve opted into marketing)
- Improve and optimize our website and product offerings
We will never sell or rent your personal data.
4. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Contractual obligation — to process your purchase
- Consent — for email marketing (you can opt out anytime)
- Legitimate interest — to improve your shopping experience
- Legal obligation — for record keeping, taxation, and fraud prevention
5. Who We Share Data With
We may share your data with trusted third parties who help us operate our business:
- WooCommerce (eCommerce platform)
- Payment processors (Stripe, PayPal)
- Analytics providers (e.g. Google Analytics)
- Shipping carriers (e.g. Royal Mail, Evri)
These third parties process your data only to the extent necessary to perform their services.
6. International Sales
We currently serve the UK. If you’re ordering from outside the UK, please contact us directly to receive a shipping quote and confirm availability.
7. How We Protect Your Data
We implement secure protocols, including HTTPS encryption, secure payment gateways, and limited internal access to your data. We review and update our data practices regularly.
8. Cookies
Our website uses cookies to:
- Remember cart contents
- Enable website functionality
- Track site usage (for analytics)
You can adjust cookie preferences in your browser settings.
9. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
10. Changes to This Policy
We may update this policy from time to time. The most current version will always be available on this page.
11. Contact
If you have any questions about how we use your data, please contact:
📧 [email protected]